MailZen Cloud Service - Scheduled Maintenance - v2.49.0
Scheduled Maintenance Report for Soliton Systems Europe - Status
Completed
The scheduled maintenance has been completed.
Posted Dec 14, 2023 - 18:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 14, 2023 - 16:00 CET
Scheduled
Dear Customers and Partners,
Hope you are all doing great and staying healthy!

We would like to make you aware that on the 14th of December at 16:00 CET, there will be scheduled down time for approximately 2 hours. We will be using this time to update infrastructure and speed up our overall service. Afterwards you will be able to use the latest MailZen Portal with the newest features.

During this maintenance window, the MailZen Cloud platform might be inaccessible and management of your tenant will not be possible. All operations around the platform, including policy updates for the clients, management of users and devices, and processing gateway rule changes will resume immediately after the maintenance window.

Most importantly, even through the maintenance window, the MailZen clients will continue to sync email and will get updates on any changes in your mailbox. The users will not experience any impact during the downtime and will not receive any warnings either.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at: https://solitonsystems.atlassian.net/servicedesk or send us an email to: help@solitonsystems.com

Thanks for your time and stay healthy,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com
Posted Dec 08, 2023 - 14:52 CET
This scheduled maintenance affected: Soliton MailZen Cloud Service - Europe (MailZen - Management Portal, MailZen - Push Server).
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