Welcome to the Soliton Systems Europe - Cloud Service Status Page!
We are working hard to keep all the services in a nice and friendly green.
- Your Soliton Systems Team -
Soliton MailZen Cloud Service - Europe
Operational
90 days ago
100.0
% uptime
Today
MailZen - Management Portal
Operational
90 days ago
100.0
% uptime
Today
MailZen - License Server
Operational
90 days ago
100.0
% uptime
Today
MailZen - Push Server
Operational
90 days ago
100.0
% uptime
Today
Mailzen for Android
Operational
90 days ago
100.0
% uptime
Today
MailZen for iOS
Operational
90 days ago
100.0
% uptime
Today
Soliton Systems Website - Europe
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We are migrating the MailZen Cloud Portal to a new infrastructure and updating it to Version 2.63. As part of our ongoing efforts to strengthen digital sovereignty and increase operational flexibility, we are moving the MailZen Cloud Portal from Microsoft Azure to Hetzner, a European hosting provider. This ensures that our services remain independent from US-based cloud infrastructure and gives us greater control over our platform.
What to expect: • The MailZen Cloud Portal will be unavailable from 12:00 PM to 6:00 PM CET today (March 11, 2026). • Once completed, the portal will be running on Version 2.63 with improved performance and reliability. • All existing accounts and data will be migrated seamlessly.
📱 Impact on MailZen Client & Gateway: Existing users will not be affected by this migration — the MailZen Client will continue to work as expected. However, if your MailZen Gateway cannot reach the new IP address of the Cloud Portal after the migration, the following functions will be impacted: • New users cannot be created • ACLs (Access Control Lists) cannot be updated • Licenses cannot be extended or updated These limitations will persist until your Gateway can successfully connect to the new Cloud Portal IP.
⚠️ Important — IP Address Change: The public IP address of the MailZen Cloud Portal will change to:
New IP: 91.98.71.148
Customers using the MailZen Cloud Portal in combination with a MailZen Gateway must ensure that outbound traffic to this new IP is permitted on TCP port 443 (HTTPS). Please verify your firewall and network rules to avoid the limitations described above. If you are unsure whether your network configuration needs to be adjusted, please contact our support team.
Thanks for your time and stay healthy, The Soliton Systems IT Service Management Team _____________________________________________ SOLITON SYSTEMS EUROPE N.V. Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com
Mar 11, 11:31 CET