Identified - Dear all,
Due to an ongoing Microsoft 365 service disruption, our Jira Service Management is currently experiencing issues receiving emails. Requests sent by email to help@solitonsystems.com may be delayed or may not create tickets at this time.
The cause lies with Microsoft, and we are monitoring the situation closely. Emails are expected to be processed once Microsoft has resolved the issue. We will update this page as soon as email processing is working normally again.
In the meantime, please submit urgent requests directly via our Service Desk portal.
We apologize for any inconvenience this may cause and thank you for your patience and understanding. As always, if you have any questions or concerns, please visit https://solitonsystems.atlassian.net/servicedesk.
Thank you for your time, and please stay well.
Sincerely,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com
Nov 13, 2026 - 12:46 CET
Due to an ongoing Microsoft 365 service disruption, our Jira Service Management is currently experiencing issues receiving emails. Requests sent by email to help@solitonsystems.com may be delayed or may not create tickets at this time.
The cause lies with Microsoft, and we are monitoring the situation closely. Emails are expected to be processed once Microsoft has resolved the issue. We will update this page as soon as email processing is working normally again.
In the meantime, please submit urgent requests directly via our Service Desk portal.
We apologize for any inconvenience this may cause and thank you for your patience and understanding. As always, if you have any questions or concerns, please visit https://solitonsystems.atlassian.net/servicedesk.
Thank you for your time, and please stay well.
Sincerely,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com
Nov 13, 2026 - 12:46 CET
About This Site
Welcome to the Soliton Systems Europe - Cloud Service Status Page!
We are working hard to keep all the services in a nice and friendly green.
- Your Soliton Systems Team -
Soliton MailZen Cloud Service - Europe
Operational
MailZen - Management Portal
Operational
MailZen - License Server
Operational
MailZen - Push Server
Operational
Mailzen for Android
Operational
MailZen for iOS
Operational
Soliton Systems Website - Europe
Operational
Soliton Secure Hub - Europe
Operational
Soliton ITSM - Atlassian JIRA and Confluence Cloud
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance – Soliton Secure Hub – 18 Nov 2026, 06:30–07:30 CET Nov 18, 2026 06:30-07:30 CET
On Wednesday, 18 November 2026, from 05:30 to approx. 06:30 UTC (06:30–07:30 CET), our hosting provider will carry out a critical software update on central network components of its cloud infrastructure.
During this window, the Soliton Secure Hub will be unavailable. License management and software downloads will not be possible for about one hour.
No action is required on your side. We will update this page as soon as the service is fully available again.
We apologize for any inconvenience this may cause and thank you for your patience and understanding. As always, if you have any questions or concerns, please visit https://solitonsystems.atlassian.net/servicedesk or email us at help@solitonsystems.com.
Thank you for your time, and please stay well.
Sincerely,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com
Posted on Nov 12, 2026 - 12:20 CET
During this window, the Soliton Secure Hub will be unavailable. License management and software downloads will not be possible for about one hour.
No action is required on your side. We will update this page as soon as the service is fully available again.
We apologize for any inconvenience this may cause and thank you for your patience and understanding. As always, if you have any questions or concerns, please visit https://solitonsystems.atlassian.net/servicedesk or email us at help@solitonsystems.com.
Thank you for your time, and please stay well.
Sincerely,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com
Posted on Nov 12, 2026 - 12:20 CET