MailZen Cloud Service - Scheduled Maintenance - v2.57.2

Scheduled Maintenance Report for Soliton Systems Europe - Status

Completed

The scheduled maintenance has been completed.

Posted Mar 21, 2025 - 16:30 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 21, 2025 - 15:30 CET

Scheduled

Dear Customers and Partners,
Hope you are all doing great and staying healthy!

We would like to make you aware that on the 21st of March at 15:30 CET, there will be scheduled down time for approximately 1 hour. We will be using this time to update infrastructure and speed up our overall service. Afterwards you will be able to use the latest MailZen Portal with the newest features.

The following versions are applied to our MailZen Cloud Infrastructure:
- MailZen Cloud Management Portal v2.57.2

This release is a bug fix release because after the last update it was discovered that some audit log entries were not related to tenants as they should be. We regret to inform you that this update will clean up the audit logs and start from scratch. If you need to export the old entries, simply login to the MailZen Cloud and navigate to -> Company Administration -> Audit Trail -> Export. You can now select the export format (XLS, XLSX and CSV) and export all current records. Sorry for the inconvenience!

During this maintenance window, the MailZen Cloud platform will be inaccessible, and management of your tenant will not be possible. All operations around the platform, including policy updates for the clients, management of users and devices, and processing gateway rule changes will resume immediately after the maintenance window.

Most importantly, even through the maintenance window, the MailZen clients will continue to sync email and will get updates on any changes in your mailbox. The users will not experience any impact during the downtime and will not receive any warnings either.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at: https://solitonsystems.atlassian.net/servicedesk or send us an email to: help@solitonsystems.com

Thanks for your time and stay healthy,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com

Posted Mar 18, 2025 - 13:23 CET

This scheduled maintenance affected: Soliton MailZen Cloud Service - Europe (MailZen - Management Portal).