Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 18, 2023 - 16:00 CEST
Scheduled
Dear Customers and Partners, Hope you are all doing great and staying healthy!
We would like to make you aware that on the 18th of October at 16:00 CEST, there will be scheduled down time for approximately 30 minutes. We will be using this time to renew the certificates and update our servers.
During this maintenance window, the MailZen Cloud platform will be inaccessible, and management of your tenant will not be possible. All operations around the platform, including policy updates for the clients, management of users and devices, and processing gateway rule changes will resume immediately after the maintenance window.
Most importantly, even through the maintenance window, the MailZen clients will continue to sync email and will get updates on any changes in your mailbox. The users will not experience any impact during the downtime and will not receive any warnings either. But they will not get any notifications, while we are updating the MailZen Push Server. But this will take only a few minutes.
For our partners: We are also renewing the certificate of our Install Server and the related AWS S3 Bucket will not be available for a few minutes. If you have planned an installation or update of your MailZen servers, please download the required installers upfront!
Thanks for your time and stay healthy, The Soliton Systems IT Service Management Team _____________________________________________ SOLITON SYSTEMS EUROPE N.V. Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com
Posted Oct 17, 2023 - 12:01 CEST
This scheduled maintenance affected: Soliton MailZen Cloud Service - Europe (MailZen - Management Portal, MailZen - Push Server).