Soliton Systems Europe - Status Page

All Systems Operational

About This Site

Welcome to the Soliton Systems Europe - Cloud Service Status Page!
We are working hard to keep all the services in a nice and friendly green.
- Your Soliton Systems Team -

Soliton MailZen Cloud Service - Europe Operational
90 days ago
99.99 % uptime
Today
MailZen - Management Portal Operational
90 days ago
100.0 % uptime
Today
MailZen - License Server Operational
90 days ago
100.0 % uptime
Today
MailZen - Push Server Operational
90 days ago
99.98 % uptime
Today
Mailzen for Android ? Operational
90 days ago
100.0 % uptime
Today
MailZen for iOS ? Operational
90 days ago
100.0 % uptime
Today
Soliton Systems Website - Europe ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

MailZen Cloud Service - Scheduled Maintenance - v2.58.0 Apr 11, 2025 15:30-16:30 CEST

Dear Customers and Partners,
Hope you are all doing great and staying healthy!

We would like to make you aware that on the 11th of April at 15:30 CEST, there will be scheduled down time for approximately 1 hour. We will be using this time to update infrastructure and speed up our overall service. Afterwards you will be able to use the latest MailZen Portal with the newest features.

The following versions are applied to our MailZen Cloud Infrastructure:
- MailZen Cloud Management Portal v2.58.0

New Features and Improvements
- Filter Device Overview by Group
- Test Email Templates Before Sending
- New Setting “OAuth with System Component"

During this maintenance window, the MailZen Cloud platform will be inaccessible, and management of your tenant will not be possible. All operations around the platform, including policy updates for the clients, management of users and devices, and processing gateway rule changes will resume immediately after the maintenance window.

Most importantly, even through the maintenance window, the MailZen clients will continue to sync email and will get updates on any changes in your mailbox. The users will not experience any impact during the downtime and will not receive any warnings either.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at: https://solitonsystems.atlassian.net/servicedesk or send us an email to: help@solitonsystems.com

Thanks for your time and stay healthy,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com

Posted on Mar 31, 2025 - 12:31 CEST
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Completed - The scheduled maintenance has been completed.
Mar 21, 16:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 15:30 CET
Scheduled - Dear Customers and Partners,
Hope you are all doing great and staying healthy!

We would like to make you aware that on the 21st of March at 15:30 CET, there will be scheduled down time for approximately 1 hour. We will be using this time to update infrastructure and speed up our overall service. Afterwards you will be able to use the latest MailZen Portal with the newest features.

The following versions are applied to our MailZen Cloud Infrastructure:
- MailZen Cloud Management Portal v2.57.2

This release is a bug fix release because after the last update it was discovered that some audit log entries were not related to tenants as they should be. We regret to inform you that this update will clean up the audit logs and start from scratch. If you need to export the old entries, simply login to the MailZen Cloud and navigate to -> Company Administration -> Audit Trail -> Export. You can now select the export format (XLS, XLSX and CSV) and export all current records. Sorry for the inconvenience!

During this maintenance window, the MailZen Cloud platform will be inaccessible, and management of your tenant will not be possible. All operations around the platform, including policy updates for the clients, management of users and devices, and processing gateway rule changes will resume immediately after the maintenance window.

Most importantly, even through the maintenance window, the MailZen clients will continue to sync email and will get updates on any changes in your mailbox. The users will not experience any impact during the downtime and will not receive any warnings either.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at: https://solitonsystems.atlassian.net/servicedesk or send us an email to: help@solitonsystems.com

Thanks for your time and stay healthy,
The Soliton Systems IT Service Management Team
_____________________________________________
SOLITON SYSTEMS EUROPE N.V.
Barbara Strozzilaan 364 | 1083 HN Amsterdam | Netherlands | P: +31 (0) 20 896 5841 | www.solitonsystems.com

Mar 18, 13:23 CET
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.